Customer Assistant - Retail & Customer Service

Join Watsons, a leading health and beauty retail brand, as a Customer Assistant in our vibrant Canggu store! This is your opportunity to be part of a dynamic team dedicated to delivering exceptional customer service in a fast-paced retail environment. As a Customer Assistant, you'll be the face of our store, ensuring every customer leaves satisfied and informed about our wide range of health and beauty products.

Watsons is more than just a retail store; it's a community hub where wellness and beauty meet. Located in the heart of Canggu, our store is a bustling center of activity, with customers from all walks of life. This role offers a unique blend of retail experience and customer service, making it perfect for someone who loves being at the forefront of customer interactions.

In this role, you'll be responsible for assisting customers with their purchases, providing product information, and ensuring a seamless shopping experience. You'll also be expected to maintain a clean and organized store, handle cash transactions, and assist with stock management. This is a great opportunity to develop your retail skills while contributing to a brand that values customer satisfaction and community engagement.

📋 Tanggung Jawab Pekerjaan

• Assist customers with their purchases and provide product information.
• Maintain a clean and organized store, ensuring a pleasant shopping environment.
• Handle cash transactions and process returns and exchanges.
• Assist with stock management and inventory control.
• Provide excellent customer service, addressing customer inquiries and concerns promptly.
• Uphold Watsons' values and standards, ensuring a positive and professional work environment.
• Work collaboratively with the team to achieve daily and monthly sales targets.
• Stay updated with new products and promotions to enhance the shopping experience.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in retail or customer service roles.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure in a fast-paced environment.
• Basic computer literacy, including proficiency in using POS systems and inventory management software.
• Familiarity with health and beauty products is a plus.
• Ability to lift and carry up to 20 lbs (9 kg) of merchandise.
• High school diploma or equivalent.
• Fluency in Indonesian and English is preferred.

🛠️ Keahlian

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