Lead Front Desk Receptionist

Central Global Dinamis · 📍 Cilegon, Banten · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 8.000.000 – Rp 11.000.000 per month
Central Global Dinamis is seeking a dynamic and professional Lead Front Desk Receptionist to join our team in Cilegon, Banten. As the Lead Front Desk Receptionist, you will be the first point of contact for our guests and play a crucial role in ensuring their satisfaction and comfort during their stay. This position offers a competitive salary and a great opportunity to grow within a reputable company.

📋 Tanggung Jawab Pekerjaan

Greet and welcome guests upon arrival and assist them with check-in and check-out procedures.,Provide excellent customer service and information to guests regarding hotel amenities, facilities, and local attractions.,Handle guest inquiries, complaints, and special requests in a professional and efficient manner.,Maintain a clean and organized front desk area, including guest registration and record-keeping.,Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations.,Monitor and manage front desk operations to ensure high levels of service and efficiency.,Ensure compliance with hotel policies and procedures.,Perform other related duties as assigned by the management.

🎓 Kualifikasi & Syarat

Bachelor's degree in Hospitality Management, Tourism, or a related field.,Minimum of 3 years of experience in front desk receptionist roles in a hotel or similar environment.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in English and Bahasa Indonesia.,Knowledge of hotel management systems and software.,Ability to work well under pressure and in a fast-paced environment.,Valid driver's license and reliable transportation.

🛠️ Keahlian

Customer serviceProblem-solvingTime managementAttention to detailTeamworkLeadership
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